The bull, the horns
OK, so today I blew up at XXXX, one of our
Account Executives. XXXX and I have been headed in this direction for awhile, and today it just came to a head. It started when he came into my office complaining about one of his accounts getting an invoice for X services in X jurisdiction. He indicated to me that this account had been paid, and that i had invoiced them in error. Checking the account balance I saw no activity since 2004; so I concluded that there was no way for me to know that he had invoiced this client himself or that he had received payment on it. In short, there was nothing I could do, I was not at fault, and I said so. Excuse me if one of your clients received some extra mail or a FAX they shouldn't have. It wasn't my fault, I was just doing my job. But this was not satisfactory to XXXX. He told me he didn't want to put up with my "f*cking attitude" this day. I told him I didn't want to put up with his. Then he said that he would tell his boss (equally as retarded as he, in my opinion) and I said I didn't give a shit. Go ahead. Then he tried to close the door and I said "XXXX keep the goddamn door open." That was enough for him. He said he was going to go even further up the chain. Fine. I don't really care.
I know I probably shouldn't have said "goddamn door". It was said in a fit of anger. This guy has been breakin' my balls over things I have no control over for some time now. He thinks he can get away with it just because he's been in this office longer than I. I don't like being bitched at about things I didn't do in error and have no control over. I can stand a little, I'm
somewhat patient, but there's a limit. And you know what? I'm not really sorry that I said what I said. He deserved it, and it wasn't that harsh. It was basically "get out of my office, I can't help you." I guess I could have said it that way, it would have been more civil, but I don't like being bum rushed from the get-go. Perhaps if he had come at me with a more composed posture the situation would have been handled differently by me. Still, I do take responsibility for losing my cool. It was an error.
Either way, XXXX is headed to Sales after the restructuring, where I hope he withers and dies. I'll have nothing more to do with him (I shouldn't have had anything to do with him the first time, but he's an a$$hole ...).